What Our Customers Are Saying
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Calo C
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Great selection of bikes in this shop, tons of gear and the employees were all courteous. Chris helped me when I bought my new bike and I couldnt be more pleased with the experience. He went above and beyond and Ill be sure to come back if I need any parts or gear.
Justin Freeman -
The team here is fantastic. We went in multiple times to discuss our bike needs and we were advised and helped by the team in all aspects. I am so happy to discover a new family here and I got my FatBoy courtesy of Chris. I want to take this opportunity to thank the entire team for their service, friendliness and partnership; but especially to Chris Wilkerson who has put things into perspective for me and has been a guide and a force of stability in my emotional roller coaster.
They have a vast showroom with bikes for everyone and a lot of merchandise with very good prices. You can't go wrong with this place and they will take good care of you.
I was so pleasantly surprised by being treated like a human being --- which is the exact opposite of my experience with other motorbike shops in Austin (where I was treated more like a cash cow and with the attitude of it is an honour for me to buy something from them...) I truly appreciate being treated like a customer and building relationships --- Cowboy HD is what I was hoping and dreaming for, in terms of my relationship with my motorbike shop.
Thank you HD team and Chris. We love you and appreciate you and will come back for Ana's bike early next year!antistar tanden -
Tonya gave me great customer service!!! Made me feel welcome and she went above and beyond to assist me in finding my jacket, I will continue to shop at this location, Kudos to Tonya
Judy Parks -
Very cool shop. I didn't need anything I just saw the place and wanted to go in and get a couple poker chips. Nice people.
Doug Krammer Heavymetalhiker -
We were left stranded big time!! scamed out of money asked at harley to help as nobody elsewould help us they bent over backwards to help us and we are most grateful to our biker friends at cowboy harley Davidson thank you all from the Irish family.
hazel hughes -
I have owned several Harleys over the past few years but this was by far the easiest buying experience I have ever had. Ashley was hands-down the best sales person I have ever had. She went above and beyond sending me pictures, descriptions and pricing of numerous bikes and ensuring that with my busy schedule I didnt even have to step foot in the dealership if I didnt want to. Thank you Ashley, Ralph and Tod for making this transaction so smooth and seamless. You have earned a lifelong customer in me!
Will Taylor -
1000 miles from home and the bike broke down. Stanimal the Animal had me back in the road in less than two hours. Great service department and the gal in the clothing department was super friendly too. Stop here for any bike needs!!
Dean Mathiews -
Visiting daughter for Thanksgiving,swung in to grab hat..Was met by super friendly staff. What a great shop...Too bad I live 1500 miles away...lol
Michael Roy -
Gambino- Gambino!!! Why ask for anyone else. He is truly a professional service manager whom is technically concise and one whom loves his job. He is so helpful and cares about your experience with Cowboys - hard to find such great help! ask for the GAMBINO!
Sancia Matthyssen
Shout out to Cowboy HD. **This review is for the sales side of the house. I've not yet experienced the service side of the house and will update this review when the time comes.**I went in to support the Blue Santa event and the good folks made me a great deal on a brand new Street Glide ST. I went in with a cut to the chase approach and they delivered. Good deal, good service and good attitude.